If you’re thinking about investing is some new CRM software for your business, then you may find one or more of the below articles useful.
We’ve pulled together what we think are our most useful CRM blog posts from this year so far. They are all designed to help you with the process of choosing the right CRM software for your company and, if needed, convincing your boss to make the investment.
Take a look, we hope they help!
If you are already using CRM software in your business, then it can be difficult to decide if you need to upgrade it, and if so, when the time is right. Here, we go through six signs that you need to replace your current CRM – if any of them sound familiar, then perhaps it is time for you to consider upgrading.
Customer relationship management has become more complex; buyers in both the B2C and B2B world now have much higher expectations and expect a consistent level of service regardless of which department they speak to and how they have chosen to interact with your company. It’s therefore more important than ever to integrate your ERP / financial software with your CRM software.
How do you choose the right CRM system when there are so many different options out there? Our formula should help – if you follow these ten steps then you will be in a much better position to choose the best CRM software for your business.
The key points of this article are also available in an infographic here.
CRM has changed. Traditionally it was used as a tool by the Sales team but now, due to new channels emerging and buying habits changing, it has become much more complex. Historically, business software was fragmented, but now there is a real need for seamless integration.
When you’re trying to convince your boss that CRM software would be good for business, as with all purchases of a certain size, it can be tricky to persuade him / her that the spend is worthwhile and the long-term benefits will exceed the short-term disruption. Here we provide answers to three arguments against investing in CRM software. Hopefully these will help you to convince your boss to make the change.
I hope you find one or more of these articles useful when you’re evaluating CRM software for your own business, and when trying to convince your boss to make the investment. Please go ahead and share your own experiences in the comments box below.